Contact Us

We are always ready to communicate with every gardening enthusiast! If you have doubts about our gardening tools, share practical planting tips, put forward optimization ideas, or need help with order procedures, payment issues, parcel delivery and after-sales services, please feel free to get in touch with us through the channels below.

Official Contact Information

Email: service@kacopely.com

Phone: +00852-2155508

Address: 347 Minyu Street, Ho Yuen, Kowloon District, Hong Kong

Service Hours & Response Guidelines

Our dedicated customer service staff provides professional online support from Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong Standard Time). We value every message from our users. All product consultations, experience sharing, improvement proposals and after-sales requests will be reviewed and replied within 24 to 48 working hours, so that all matters related to your gardening supplies purchase can be handled promptly.